Shipping and Delivery

Effective Date: 08-February-2025

At Aspekt Agency, we are committed to providing timely and efficient delivery of our digital marketing services. This policy outlines the terms and conditions related to the delivery of our services.

1. Service Delivery Timeline

The delivery timeline for each service will be specified in the individual service agreement or proposal provided to the client.

Timelines may vary depending on the complexity of the project, the scope of work, and the client's responsiveness to requests for information or feedback.

Aspekt Agency will make reasonable efforts to adhere to the agreed-upon timelines, but delays may occur due to unforeseen circumstances, including but not limited to:

  • Client-side delays in providing necessary assets or feedback.
  • Technical issues or platform outages.
  • Force majeure events.

2. Delivery Method

Our services are primarily delivered digitally through various online channels, including but not limited to:

  • Email: For reports, documents, and general communication.
  • Cloud-based Platforms: For sharing access to projects, files, and dashboards (e.g., Google Drive, project management tools).
  • Meetings and Presentations: Online or in-person, as agreed upon.
  • Social Media Platforms: Direct implementation of services on platforms (e.g., ad campaigns, content posting).

Specific delivery methods will be detailed in the service agreement or proposal.

3. Client Responsibilities

To ensure timely and effective service delivery, clients agree to:

  • Provide all necessary information, assets, and access credentials in a timely manner.
  • Respond to requests for feedback or approvals promptly.
  • Adhere to agreed-upon meeting schedules.
  • Communicate any changes in project scope or requirements as early as possible.

Delays caused by the client's failure to meet these responsibilities may result in adjustments to the project timeline.

4. Revisions and Feedback

Clients are entitled to a specified number of revisions as outlined in the service agreement or proposal.

Feedback on deliverables should be provided clearly and constructively within the agreed-upon timeframe.

Additional revisions beyond the scope defined in the agreement may be subject to additional charges.

5. Acceptance

Deliverables will be considered accepted upon client's written or verbal approval, or if no feedback is provided within the timeframe specified in the service agreement.

6. Contact Information

For any questions or concerns regarding service delivery, please contact us at:

Email: info@aspektagency.tech